Why Our Audio Visual Equipment Company Stays Open 24/7

March 17, 2017 12:58 am Published by Leave your thoughts

Action Audio Visual strives to provide the best customer service, and part of that is being available to customers 24 hours a day, all days of the week, even holidays. Many people never give this much consideration until they find out other audio visual providers do not offer the same availability. We consider this important and will maintain this practice because it is essential to our services. Here are four reasons why this is the case:

  • Nature of business: Providing audio visual equipment in Albuquerque, NM for shows, school performances, concerts and other events often means being available at night as well as during daylight hours. It goes without saying that an outdoor concert with light effects is not happening during the day, and an outdoor movie screen is practically useless in glaring sun. If we limit our availability to only daylight hours, we are not giving customers the service they require. It is the nature of this business to perform services at night as well as during the day. That is why 24/7 availability is the only model that makes sense for our business.
  • Specialized expertise required: Audio visual equipment in Albuquerque, NM is frequently fussy and difficult for customers to manage when they lack the expertise. If it is 6:30 PM and a performance starts at 7:30 PM, a panicked struggle when the equipment acts up is the last thing anyone needs. Customers need to call someone with experience right that moment and not rely on endless trial and error while hoping everything works by show time. The technical expertise required to make equipment work is often needed at odd hours, so we are prepared and on call to address any problems that arise.
  • Service often critical: You cannot have a school play without the right lights and sound system—especially if it is a musical. The same is true with outdoor theaters, concerts and even corporate trade shows where sound and light are crucial. If something fails to work right or is not set up correctly, the event itself fails, too. When you rent audio visual equipment, it is because you require it—this is not a luxury. Being available when you need us assures this critical service.
  • Setup and takedown must be timely: We do not leave you hanging once we help you set up. Our duties also include takedown and disassembly of the equipment before we return it to our shop. This helps you with cleanup, but also assures the equipment remains available for the next renter. If your outdoor movie runs until 12:00 AM, leaving the screen and sound system for sunrise is not an option. This is expensive equipment, and leaving it overnight leaves it vulnerable to weather and theft. This is why we remain ready to retrieve it at any hour.

Action Audio Visual offers audio visual equipment in Albuquerque, NM for rent, and we can set it up as well for your event or concert. Call us today if you want reliable and available service at all hours!

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